Napoli Pizza & Pasta

Reviews about Napoli Pizza & Pasta

• 1 / 5

  By Jym Chesler
  Hours are not correct, good luck if you want pizza past 9 pm from here. No answer the pizza wasn't good when we had it. We were going to try their sandwiches and apps but while they said they were open, nobody answered the three times I called.
  April 28, 2017
• 2 / 5

  By Matthew Meredith
  Starting with 5 stars. Lost three stars for all of the lack of customer service over the years.
  
  Examples:
  
  1. Ordered food that described exquisite ingredients and painted a mental picture of a masterpiece. I received something that appeared to be slapped in the container like a lunch lady at a high school cafeteria in a hurry and had some ingredients that were completely different than what was on the menu. I pointed out the straight up false advertisement, which I simply called a "mistake" and never even mentioned the appearance. The owner asked me to hand him the food so that he could see it and slammed it into the garbage. He then angrily opened the cash register and literally threw a refund on the counter(coins went flying in all directions) and told me to,"...get out and don't come back!" Ridiculous behavior!
  
  2. After example 1 I didn't come back for a while but just started to again recently. I am starting to regret this decision as the third awful incident of bad customer service occurred again tonight. I ordered soup for pick up and said that I was going to be a little while and was told to,"...pick it up whenever [I] want." I am here now before 10(closing time) and have been since I started typing at 9. They are locked up and closed since I arrived. No note, no phone call and no warnings. I am pissed off. I am very hungry you guys!!! Thanks again!! You lose another star for 2/5 thanks to your awful customer service!
  
  The food is the only thing keeping me coming back.
  February 04, 2017
• 1 / 5

  By Red Queen
  We bought 1 pizza because it was close, in town. After $20, we each had a slice and threw the rest away, this when a favorite breakfast of mine is cold pizza the next day. Mushrooms, black olives, pepperoni.
  
  Two words: canned mushrooms.
  
  Can't get much more disgusting than that. The toppings were as scarce as the subway sandwich construction guidelines issued to workers. (Ex: add 5 olives). Maybe 10 pieces of pepperoni on the entire thing. The red sauce was both too copious and tart, not at all tasty. The crust was mediocre.
  
  Canned mushrooms. I'm not getting over that one any time soon.
  June 05, 2016